Privacy Policy suhu88 –
Your Personal Data Protection

1Introduction

Welcome to the suhu88 Privacy Policy. This document explains in detail how the suhu88 platform ("we", "the platform") collects, processes, stores, and protects your personal information when you use our website, mobile app, or any services we offer.

Suhu88 understands that your trust is the most valuable asset we hold. That is why we are committed to full transparency in every aspect of personal data handling. You have the right to know what we collect, why we need it, how long we retain it, and who may have access to it.

This policy applies to all individuals who register as suhu88 members, browse our website without registering, contact our customer support team, or use any services related to the suhu88 platform.

2Personal Information We Collect

Suhu88 only collects information genuinely required to provide a safe, fair, and efficient service. The following are the categories of data we collect:

Information you provide directly:

• Full name, date of birth, and gender upon account registration.
• Email address, mobile number and residential address.
• A copy of your identification document (MyKad or passport) for the KYC verification process.
• Bank account or digital wallet details for processing deposits and withdrawals.
• Any information you share when communicating with our customer support team.

Automatically collected information:

• Device IP address, browser type and operating system used.
• Activity log data including pages visited, access times and actions taken within the platform.
• Mobile device information including device ID and app version if you are using the suhu88 app.
• General location data based on IP address (not precise GPS).
• Cookies and similar tracking technologies (described in further detail in Section 6).

3How We Use Your Information

The personal information we collect is used solely for legitimate and transparent purposes. The following are the primary ways we use your data:

4Sharing Information with Third Parties

Suhu88 does not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, there are limited situations where data sharing may occur:

• Selected Service Providers: We work with payment providers, game providers and technology service providers who have signed strict confidentiality agreements. They may only use your data for purposes we direct.
• Legal Obligation: We will disclose your information to the relevant authorities when required by court order, official investigation or applicable law in Malaysia.
• Security Protection: In cases involving serious security threats, active fraud or threats to public safety, we may share necessary information with the relevant authorities.
• Business Transfer: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to the same protections.

5Data Security & Protection Measures

Suhu88 continuously invests in the latest security infrastructure to protect your personal information. The key security measures we employ include:

• Data encryption: All data in transit is protected by the latest TLS/SSL protocols. Sensitive data at rest is also encrypted using leading industry encryption algorithms.
• Layered access controls: Only authorised suhu88 staff with a genuine need may access member personal data, and all access is logged and audited on a regular basis.
• Two-factor authentication (2FA): suhu88's internal systems and member accounts are protected by additional authentication layers to prevent unauthorised access.
• Continuous monitoring: Our systems are monitored 24 hours a day, 7 days a week by a cybersecurity team to detect and respond to any threats in real time.
• Periodic penetration testing: suhu88 conducts regular vulnerability assessments and penetration testing by independent security experts to identify and address any security gaps.

6Cookies & Tracking Technologies

Suhu88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and ensure the security of your session. The following are the types of cookies we use:

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the suhu88 platform.

7Your Rights as a Data Subject

As a suhu88 member and data subject, you have certain rights regarding your personal information. suhu88 respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact the suhu88 Data Privacy team via Live Chat or our support email. We will process your request within 30 business days.

8Data Storage & Transfer

Suhu88 retains your personal information for as long as necessary to fulfil the original purpose of collection, comply with legal obligations, resolve disputes, and enforce our agreements.

As a general guide for retention periods:

• Active account data: Retained for the entire duration of your active membership at suhu88.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysian legal requirements.
• KYC Documents: Retained for the duration of active membership and up to five (5) years after account closure.
• Support communication logs: Retained for three (3) years from the date of last interaction.
• Cookie data: Retained for the period specified in Section 6.

Suhu88's primary servers operate in an environment compliant with international security standards. Where data needs to be transferred across borders, we ensure equivalent protections are in place at the transfer destination.

9Children's Privacy

Suhu88 is an adult entertainment platform strictly restricted to users aged 18 and above. We do not knowingly collect, process, or store personal information from individuals under the age of 18.

If we find that we have collected information from a minor without parental or guardian knowledge or consent, we will take immediate steps to delete that information and close the relevant account.

10Links to Third-Party Websites

The suhu88 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to the suhu88 platform and does not cover the privacy practices of those third-party websites.

Suhu88 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit independently.

11Amendments to the Privacy Policy

Suhu88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. The "Last Updated" date at the top of this page indicates when the most recent amendment was made.

For material amendments, we will provide clear notice to members via their registered email or in-platform notification before the changes take effect. Continued use of the platform after the amendment date is considered your acceptance of the updated Privacy Policy.

We encourage you to review this page regularly to stay informed about how we protect your information.

12Contact Our Privacy Team

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. The suhu88 Data Privacy Team is ready to assist you.

• Live Chat: Available directly on the suhu88 platform, active 24 hours a day, 7 days a week.
• Privacy Email: [email protected] (displayed as contact information only).

You may also refer to the FAQ us for FAQs, or the Terms and Conditions for the broader legal framework governing the use of the suhu88 platform.